Your clients are protected by a range of consumer laws when buying goods and services from you.
When buying products and/or services online your clients have additional rights, including under the Electronic Commerce (EC Directive) Regulations 2002/2013.
This guide provides you with the working knowledge of your clients’ consumer rights and your responsibilities under the law.
This product is only available as an electronic download free of charge.
This product is only available as an electronic download free of charge.